1. Contact Information

 

Business Name: Raj Cogue Restaurant
Address: 48 High Street, Cheshunt, Hertfordshire, EN8 0AQ
Email: RajVogue@hotmail.com
Phone: +44 1992 641297

If you have any questions about this policy or how your data is handled, please contact us using the details above.

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2. Information We Collect

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Personal Information

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We may collect the following personal details:

• Name

• Email address

• Phone number

• Home or delivery address

• Payment information (processed via Stripe)

• Dietary restrictions and allergy notes

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Device & Technical Data

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• Device model and operating system version

• App usage logs

• IP address

• Analytics data

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Location Data

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• Your location (only while the app is in use) to find the nearest branch and estimate delivery times.

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Other Information

• Cookies and similar tracking technologies for analytics and preferences.

• We do not support third-party logins (e.g., Google or Facebook sign-in).

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3. How We Use Your Information

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We use the collected information to:

• Fulfil orders and reservations

• Send confirmations, receipts, and support replies

• Provide promotions (if you have opted in)

• Process transactions securely through Stripe

• Prepare meals safely based on allergy and dietary information

• Improve app performance and functionality

• Display nearby branches and estimated delivery times

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4. Data Sharing

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We share your data only with trusted service providers as necessary to operate our services:

• Stripe – for secure payment processing

• Deliveroo – for delivery fulfilment

• Google Analytics – for app usage analysis

We do not share your personal data with advertising networks.

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5. Security Measures

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We take the protection of your data seriously:

• All sensitive data is encrypted in transit using HTTPS

• Payment details are handled only by PCI-compliant processors

• Personal data is restricted to authorised staff only

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6. Data Retention & Deletion

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• Customer order history is retained for 24 months.

• Payment details are not stored on our servers.

• Order receipts required for legal/tax purposes are retained for 6 years.

You can request deletion of your personal data by contacting us at RajVogue@hotmail.com.

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7. Your Rights

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You have the right to:

• Access the personal data we hold about you

• Request corrections to your personal data

• Request deletion of your personal data

• Opt out of marketing communications via unsubscribe links in our emails or in-app settings

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8. Children’s Privacy

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Our app is intended for users aged 16 and over. We do not knowingly collect personal data from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete it immediately.

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9. International Users

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If you are located in the EU or UK, we process your personal data in compliance with GDPR requirements.

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10. Changes to This Policy

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We may update this Privacy Policy from time to time. When changes are made, we will:

• Post the updated version in the Privacy Policy section of our app

• Update the “Last Updated” date above